I recently got back from my london/paris trip which was wonderful. However, the imperial hotel in london was AWFUL. My sister, who just finished her LAST day there yesterday, had her room robbed of $500 worth of stuff by hotel staff. Everything she bought in London was stolen, and unfortunately, since it was her last day, she wouldn't be able to get anything. The hotel was not helpful at all, neither were the contiki staff. This is not the first time this has happened in this hotel with contiki travellers. My sister had her things tucked away in her CLOSED suitcase. If contiki hears complaints like this often ...why would they pick such a poor place for it's travelers. For the price we pay, we should have a safer hotel, and MORE touring.
This is what you get with cheap accomodation. It's the same everywhere. Also, it's not Contiki's responsibility. They don't own the hotel.
My experience at Royal National was bad, with incorrect bookings, no free breakfast which we asked for, and no power in our room. We got move 3 times. But yeah, it sucks to have stuff stolen. It's why you have to be careful, especially in Europe. Use the safe in the room. That's what they're there for.
